FAQs

These are some of our most frequently asked questions.

Have a query regarding our services?
Check out our FAQs below for answers!

If you have any other questions or concerns about our painting services, don’t hesitate to reach out. We’re always happy to chat and help you find the perfect solution for your painting needs. Thank you for considering us for your next project!

What types of painting services do you offer?

We provide a variety of painting services, including on-site color consultation, surface preparation, wallpaper removal, minor drywall repair, trim painting, and specialty finishes. We cater to all types of interior spaces, from apartments to large homes, to businesses.

How do I get started with your painting services?

Getting started with us is easy! If you give us a call or fill out the form on our website, we will arrange to meet and provide you with a free estimate and timeline for your painting project.

How long does a painting project typically take?

The timeline for a painting project depends on the size and scope of the job. Generally, a standard room can take 1-3 days, while a whole house may take 1-2 weeks. We will provide you with a more accurate timeline during the consultation.We always work efficiently to get the job done as quickly as possible while maintaining high standards.

What types of paint do you use?

We only use paints that are of the highest quality and are also friendly to the environment. These paints will not harm you or your family, in addition to being safe for your pets and the planet.

Can you work around my schedule?

Absolutely! We are happy to work with you to find a time that is convenient for you. We do our best to be flexible but also like to stick to our agreements.

How do you handle touch-ups and repairs after the painting is complete?

If you notice any issues with the paint job soon after we've completed the project, please let us know so we can fix any issues. If it has been a while, then we are happy to arrange what we call a touch-up or repair session.

Can you help me choose the right colors for my project?

Absolutely! We are experienced professionals and can give you advice and help as you try to choose the best color palette for your space.

How do I know if my painting project is too big or too small for you to handle?

We are able to take on most interior painting projects, irrespective of their size or scope, as we possess both the equipment and the expertise necessary to do so.

Is On The Wall insured?

In order to give you complete peace of mind, we can assure you we are insured through our business.

What happens if I'm not satisfied with the work?

If you are dissatisfied with the results for any reason, please let us know and we will do everything in our power to make things right. Our number one priority is your satisfaction.

Do I need to move my furniture?

In order to protect both your belongings and the walls we’ll be working on, we suggest moving furniture or other items that are close to the walls. We need a small clearance area away from the walls in order to paint. We will cover your furnishings with plastic and use drop cloths to ensure your space remains clean.

Can your provide references?

Absolutely! We are happy to provide you with references from our satisfied clients. You can also check our website for testimonials and reviews to learn more about the quality of our work and customer satisfaction.

If you have additional questions that are not covered in our FAQs page, please do not hesitate to contact us.

Your Satisfaction Is 100% Guaranteed

We make sure our customers are happy. Our work is not done until we are certain you are 100% plus satisfied!